Privacy Policy

SodalisAR Privacy Policy

Last modified May 20, 2021. Effective Date: June 1, 2021.

 

Introduction

Thanks for using Sodalis Asset Register (SodalisAR). We offer you a secure, easy-to-use, easy-access platform to enable you maintain a register of your personal assets and their whereabouts, primarily for the benefit of your surviving relatives, when you pass on or become mentally incapacitated.

Here we describe how we collect, use, and handle your personal information when you use our website and the services (“Services”) therein. For more information and details, please see our ‘How it Works’ and ‘FAQs’ pages.

The Information We Collect

To provide and improve our services to you, we collect and use the following information:

  1. Personal Information:
  • We collect, and associate with your account, the information you provide to us when you sign-up for your account, and chose a paid plan. They include: your full official name, copy of ID, email address, phone number(s), payment information, and physical address.
  • We also collect personal information about a maximum of three (3) Next of Kin (at a time). These individuals are to receive a report of your assets in the event of your demise or mental incapacitation. The data we collect include their full official names, contact details, residential addresses and dates of birth.
  1. Verification of Personal Information:
  • As much as possible, we verify your identity and those of your Next of Kin to be sure the names and dates of birth provided are accurate.
  • The IDs provided will be verified using third-party online identity verification systems, to curb identity theft, manage and avoid fraudulent activities. Your ID will be verified within five (5) working days after sign-up, whiles ID of your Next of Kin will be verified before issuing your Sodalis Asset Report. You are, therefore, advised to ensure that their official full names and dates of birth (as contained on Passports/Driving License/Voters’ ID/National ID) are entered accurately.
  • If through the verification process, we identify errors in the information provided, we will notify you to correct it. Note that Sodalis will not be able to pass on your asset report to the Next of Kin if in the event of your demise, the ID presented does not match the details we have in SodalisAR systems.
  1. Your Assets:
  • SodalisAR is an e-platform/website, designed to make it simple for you to store, edit and retrieve details of your personal assets (“Your Assets”) and associated information. These include Bank Accounts, Investment Accounts, Insurance Accounts, Pension Accounts, Mobile Money Accounts, Money Lent to Family & Friends, Lands and Houses, Vehicles, and Other Assets.
  • For some of these asset types, even though fields for account numbers may be provided, it is not mandatory to provide them. Users’ discretion is therefore required in such instances.
  1. Usage information:
  • We collect information related to how you use SodalisAR, including actions you take in your account (like viewing, editing, and updating records).
  • We analyze your usage activity and profile information of you and your Next of Kin, based on which we make telephone calls and/or send emails to establish contact, and confirm your status before divulging information about your SodalisAR account.
  • Note that Your Assets will never be made known to your Next of Kin during our interactions with them, unless we confirm your demise or mental incapacitation, through verifiable legal documents. However, you may choose to tell your Next of Kin, family and/or friends about your SodalisAR whiles you are still alive.
  • We also use the information we collect to improve our Services, develop new services and features, and protect you, the SodalisAR User.
  1. Device information:
  • We may also collect information about the devices you use to access SodalisAR.
  • This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices.
  • Your devices (depending on their settings) may also transmit location information to the Services.
  1. Cookies and other technologies:
  • We may use technologies like cookies and pixel tagsto provide, improve, protect, and promote our services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our platform, and improving them based on that information.
  • If we present you with the option to accept or not accept cookies, you can set your browser to not accept cookies, but this may limit your ability to use the platform smoothly.
  1. Marketing:
  • We may, from time to time, send you information about upgrades, new features, system modifications, and promotional items.
  • Users who receive these marketing materials can opt out at any time. If you do not want to receive marketing materials from us, simply click the ‘unsubscribe’ link in any email that may contain such a link, or send us a direct email to customerservice@sodalisAR.com.
  • We sometimes contact people who do not have a SodalisAR account. For recipients in the EU, we or a third party will obtain consent before contacting you. If you receive an email and no longer wish to be contacted by SodalisAR, you can unsubscribe and remove yourself from our contact list via the message itself.
  1. Bases for Processing your Data:
  • We collect and use the personal data described above in order to provide you with our services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs.
  • To the extent that we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.
  • With Whom We May Share Your Information:
  • We will never share your information with any other person or organization, except your Next of Kin, under the circumstances described above as our service to you.
  • Under no circumstances will we sell it to advertisers or other third parties, except the following:
  1. Others working for and with SodalisAR:  SodalisAR may use certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we will remain responsible for their handling of your information per our instructions. For now, IT Services companies we are partnered with are Hidden Brains Infotech Pvt. Limited, Dream Oval Limited, and Sectigo Limited (formerly Comodo CA Limited), which provides technical support, online payment solutions, and cyber security, respectively, for the web application through which our services are deployed.
  2. Other users: Your use of SodalisAR will not be known to other users through the use of the platform unless by your own testimony given out of your own free will.
  3. Law & Order and the Public Interest: The Management of SodalisAR may be compelled – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
  • Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
  • Stewardship of your data is critical to us, and a responsibility that we embrace. We believe that your data should receive the same legal protections regardless of whether it’s stored on our Services or on your home computer’s hard drive. We will abide by the following government request principleswhen receiving, scrutinizing, and responding to government requests (including national security requests) for your data:
    • Fight blanket requests,
    • Be transparent,
    • Protect all users, and
    • Provide trusted services.
  • We will publish a Transparency Reportas part of our commitment to informing you about when and how governments ask us for information. This report will detail the types and numbers of requests we receive from law enforcement.
  • How We Keep Your Information:
  • We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe in addition to security features like two-factor authentication, and data encryption. We have deployed an SSL certificate (from Sectigo, formerly Comodo CA Limited) which offers the highest available levels of trust and authentication for the website on which the SodalisAR platform is hosted.
  • The two factor authentication works by entering your username and password, after which a random 4-digit One-Time Password (OTP) is generated and sent to you via text message to your mobile phone number provided during sign-up. The OTP enables your entry into your SodalisAR account, without which no one can access your SodalisAR account.
  • User Controls:
  • You can access, amend, download, and delete your personal information and Your Assets by logging into your SodalisAR account. Note that the officers and executives of SodalisAR do not have the ability to alter information entered by you on your SodalisAR account. Therefore, the accuracy of your information is entirely your responsibility.
  • When you sign up for an account with us, we will retain information you store on our Services for as long as your account is in existence or as long as we need it to provide you the service of passing on reports of Your Assets to your Next of Kin. If for any reason you want your account deleted, you are required to send a request to customerservice@sodalisAR.com. We will delete the account within 48 hours upon receipt of your request, and send you an email to confirm same. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
  • What Happens If Our Organization Changes?
  • If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal.
  • We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event. As much as possible, we will prevent significant disruption in our service.
  • Your Right to Control and Access Your Information
  • You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
  • Erase or delete all or some of Your Assets in your SodalisAR account.You can delete records saved on SodalisAR as explained in Section 4.0.
  • Change or correct personal data.You can manage your account and the content contained in it, as well as edit some of your personal data and those of your Next of Kin, through the dropdown arrow beside your profile picture.
  • Access and take your data.You can download a report of Your Assets in a pdf format. You can also ask us for a copy of personal data you provided to us, by sending a request via email to  customerservice@sodalisAR.com.
  • Contact
  • For all users, your personal information is controlled by Sodalis Partners Limited. Have questions or concerns about SodalisAR, our Services, and privacy? Contact us via customerservice@sodalisAR.com, or +233-504-982-012.
  • Sodalis Partners Limited may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
  • Our registered office address is Sodalis Partners Limited, House Number B4, Manet Gardens, Spintex Road, Baatsona, Accra, Ghana.